Dial 911

Calls Are Answered

Calls are
Dispatched to:
      Fire
      Police
      EMS

Non-Emergencies

Fire Dispatch

The Fire Dispatcher is assigned the task of dispatching and tracking the Fire and Ambulance agencies for Monroe County. In addition, they are the administrative radio arm of the firefighter, available to call back citizens to gather more information relating to a 911 call.

Fire Dispatchers can also serve as telecommunicators when needed. Calls are assigned to the county fire departments based on what town, village or part of the City the incident is in.

Rochester Fire Department

The City of Rochester Fire Department is the primary agency providing fire suppression services within the City. There are 16 Fire Stations in the city to serve you.

The Fire Department also provides Emergency Medical Services. They respond along with Rural Metro Ambulance Service when the call or event could be life threatening. The City Fire Department also provides extrication services (for people trapped in vehicles, etc.) and smoke detector installation to city residents.

For information on smoke detector installation in the City please call Fire Safety at 428-7037.

There are many Fire Departments that serve the Towns and Villages of Monroe County; here are some with their web sites: