Monroe County

Our Motto

How 911 Works
Non-Emergency Calls
Employment!
911 News
From the Director
 We serve as the vital link between the citizens 
 and public safety agencies of the City of 
 Rochester and the County of Monroe.
 We strive to collect and disseminate all requests
 for service in a prompt, courteous, and efficient
 manner for all our customers.
 Through our actions, we help save lives, 
 protect property, and assist the public in 
 their time of need.
 
We're here first when seconds count!

 

Emergency Communications Department  911 Center
321 West Main Street  /  Rochester N.Y.  /  14608
Webmaster: CharlesVitale@MonroeCounty.gov
For quality of service inquiries please call us M-F 9a-5p at 585-528-2200

The City of Rochester is an Equal Opportunity Employer